How to Reach Us
For technical questions, try visiting our Support
Knowledgebase.
EMAIL: Please use the contact form below.
PHONE: 1-800-487-1363
- To inquire about special pricing for resellers, installers, governments,
or schools, dial extension 1016.
- To place an order (no tech questions), dial extension 1016.
- To ask questions prior to placing an order, dial extension 1016.
- For existing customer technical support, dial extension 1016.
- To reach our accounting department, dial extension 106.
- To obtain an RMA number, dial extension 1016.
- For all other questions, dial extension 1016.
FAX: 973-492-1909
MAIL: Hydra-Numatic Sales Co., Attn: DIYControls.com, 22
Park Place, P.O. Box 760, Butler, NJ 07405
Or you may use the contact form below.
*If you do not see an email response from us, please be sure to check your spam messages as it may have been diverted
there.
Our Schedule
- Our business hours are Monday through Friday, 8:00 AM - 5:00 PM Eastern Standard Time; however,
we can usually respond to email inquiries on nights, weekends, and holidays*, so if you need to contact us outside of normal business hours, please do so via email. Our goal is to respond within the same business day that we receive your request
- Holiday Schedule:We are closed and do not ship on the following days: 1/1/2024, 1/15/2024, 2/19/2024, 3/29/2024, 5/27/2024, 7/4/2024, 7/5/2024, 9/2/2024, 11/28/2024, 11/29/2024, 12/24/2024, and 12/25/2024. If you have a question on a holiday, email us atsupport@diycontrols.com. We do our best to have techs available for email inquiries at all times.
Contact Form
